Restaurant & conference venue in Hastings, East Sussex x

Customer comments

What our customers say


Here are a few comments on our restaurant and conference facilities, kindly provided by our customers.

We always value your feedback. Please talk directly to the team or, if you’d like to submit written comments after visiting, please do so by email by clicking here.


Restaurant customers:


‘Thank you Sussex Exchange for running a successful retirement party for us last week. From the initial booking to the end of the evening, everything was handled so professionally that it made the organising so easy, putting all our minds at rest. Nothing was too much trouble and all the staff were enthusiastic and keen to help. Thank you once again.’  Barbara Durman,  Bexhill on Sea


‘So many thanks for making everything flow amazingly well on Saturday for my 60th birthday party. Knowing you were there taking charge made everything carefree and I was able to enjoy the party and have a brilliant time – and I really DID!  Everything was perfect. So many people have sent messages to say how great the food was – please pass our compliments to the chef. And please also thank your team who were excellent  - they made everything flow seamlessly. I have no hesitation in recommending the Sussex Exchange to my friends – I can’t recommend you highly enough. The party was just perfect, thanks to your input.’  Bee Sanderson, Hastings 


‘I’ve just spent a second evening at the delightful Sussex Exchange. Once again, a delicious meal made from good quality ingredients, full of delightful flavours and presented beautifully. A wonderful view of the sunset framed by the picture windows completed a most enjoyable evening. Don’t take my word for it. Go and see for yourself!’   Karen Burgess, St Leonards


‘I’ve visited this restaurant many times and each time we’ve had a fantastic time. Beautifully presented and delicious food as well as great customer service. Well worth a visit.’  Louise Edwards, Hastings


Top notch!  ‘My wife and I travelled to Hastings this weekend to celebrate her Dad’s 90th birthday. For a change we decided to eat at lunchtime and the venue we chose was your establishment. And what a marvellous venue it is. The setting is nice, the service was excellent and the food was the best I’ve tasted for many years in a restaurant. As a new venue, we wish you well and we shall be back when we visit the parents again.’  Dave & Margaret Bell, Lincolnshire


‘When we needed to hold a birthday party for friends and relations, we opted for the Sussex Exchange. What an excellent choice it proved to be. It is a magnificent venue with stunning views over the countryside. Parking was easy with plenty of room. The food, a hot buffet, was nothing less than perfect and the staff simply could not do enough to make us welcome. ALL of our guests praised the event and we can only say “Thank You Sussex Exchange for making our day so perfect.”’  Mr & Mrs New, Hastings


‘This is a lovely setting for a top quality meal with excellent customer service. We look forward to returning.’  Alison Sampson, St Leonards


‘The wonderful Sussex Exchange restaurant has panoramic tree top views with not a building in sight to spoil the ambiance of a perfect venue. I went there in December with friends. The restaurant was full and buzzing with festive atmosphere. The food was beautifully prepared and delicious. I understand much of the food and wine is locally sourced. I had a look round and discovered conference and meeting rooms and a cinema, all beautifully decorated, as well as outside decking and a long balcony with tables and chairs. Hastings & St Leonards’ best kept secret!’  Mel Sorrenti, St Leonards


Conference & meeting customers:


I would just like to say thank you on behalf of Photek for hosting our meeting. The lunch spread was excellent, and the Meadow Room was perfect for our needs. So thank you for all your help. You really have excellent facilities, in a great location with wonderful views (particularly when the sun is shining!). Our visitors were impressed. Dr Orla Kelly, Photek


‘This was our first time of using the Sussex Exchange to host an evening seminar with 40+ attendees. From the very start of the planning stages, the team were extremely professional in the information they gave and handling of any special requirements we had. The conference room we used was a large, well equipped area; the food provided was of a very high standard.It is getting harder and harder to find venues of this grade for reasonable money these days, we definitely will be using the Sussex Exchange again.’ Matt Lamming, DSD for Snap-on Tools


‘I have used the Meadow and Forest rooms at the Sussex Exchange for business meetings and seminars on a regular basis for well over a year.  Ideally located, the facilities, services and working environment are first class and I believe unsurpassed in the area, all backed by a highly responsive and professional support team.  The restaurant and bar also allows attendees to convene early for pre-meetings and to wind down and network after in the most pleasant of surroundings’.  Richard Wilson, Sarison Limited


‘Our delegates have found the Sussex Exchange a comfortable and professional environment. You’ve established very high standards of support which are hard to beat in this town.’  Samuel Fatoye, Trainer, Hastings Business Training


 ‘We were pleased to showcase the Sussex Exchange at our conference because, as a sustainable building, it benefitted from European ‘Future Cities’ funding. It was great for the delegates to compare the finished venue with the building site they visited back in 2009. The conference was a great success and I’d like to thank the whole Sussex Exchange team who looked after us all so well. Nothing was too much trouble.’
Jane Dodson, Climate Change Project Officer, Hastings Borough Council 


 ‘I have used the Sussex Exchange on many occasions for a variety of meetings. I have always found the team professional and helpful and the venue is just fantastic, very modern with lots of flexible options and great Wi-fi. My colleagues always look forward to meetings there as it feels like you are in the country with the great views. ‘ Iain Hardwick, Team Manager, BSKYB





© Fakhoury Group - 2015